The owner needs some serious anger management. He swore at me and screamed at me over the phone for a good 10 minutes when I questioned him about a charge for a service. He went from 0 to 60 in about a second and it was rather terrifying and beyond unprofessional. Beware! This man is terrifying.

OMG… I called because one of my maids accidently locked her keys in the laundry room. I used them before to rekey my whole building almost $6,000 yeah $6,000 you would think that when I called they would be nice or at the less professional. I talk to Joe I ask for a quote he gave me back a ridiculous price of $125 or something I replied bro last time this happen you guys did it for $100 can you please mach your pricing from before. A simple no I can’t or I can’t because we changed our pricing. OMG it was like I told him to give me his left arm. He yelled back at me yeah actually yelled back at me I gave you a price take it or get off the phone I gave you a quote do you want someone there or not I was so shocked that I said what any other customers would do I ask for the store owner, He replied I’m the store manager I replied no I would like to talk to (I thought her name was Maggie the store owner , but he rudely informed me her name was Anne and she was not here then slammed the phone

Caring, Fair Priced and I was in a jam and Ashland bailed me out while I waited. Can't thank them enough.