I called to see if they could clean a dress for an event the following day. I was told yes they could. I took my dress in and dropped it off. By the time I got home I had received a phone call that they did not have a cleaner or presser there and they would not be able to do the next day cleaning. They offered for me to come pick up the dress but by that time I just went and found another dress. Don't promise services you can not provide!