I highly recommend JES to anyone interested in waterproofing your basement. Denise Diangelo in Customer Service, Steven Hayes, AJ Loony, Jesse Gilley and JR Walker were all easy to talk to and work with concerning scheduling. Steven explained the process to us up front in terms we could understand, and even provided diagrams of their upcoming service. They were honest, professional, and accommodating. This was our first experience with this company, and I can truly say it was a pleasant experience for me.