I had neograft hair surgery done in November 2016. I was told I would have full results by 9 months at the latest and that I was a prime candidate. When I asked prior to the procedure what would happen if it didn't work for me, Jan said "Come back and see me, but we've never had that happen." At the 6 month mark, I went for a follow-up and told them I wasn't satisfied with results. I was told to just wait for the 1 year mark and it would thicken. I came back for the 1 year follow-up and told them I wasn't satisfied with results. I was told again it would thicken by the 1.5 year mark. It isn't getting better as time goes by. I've taken my finasteride and applied Rogaine exactly as prescribed. I feel I've wasted a significant amount of money for a unsatisfactory result. Save your money and find a solution that works. This solution does not work for me. I'd like a refund.

I was especially impressed by how caring and genuine the staff was. There was no pressure, just advice and a caring supportive atmosphere. I felt the Doctor cared about my why and results as much as I did.

The Doctor and staff very friendly, knowledgeable and caring. Always answered my questions so I could understand.

I can't thank Dr. Pratt enough. They took so much care to really find out what I like and informed me of all my options till I felt as secure as one can feel. The big part was really making the final decision. I'm very happy with the results and people keep complimenting me on it. Some don't want to believe me that I had surgery because it looks so natural. With this doctor the actual procedure and recovery go by in the blink of an eye. Go with this guys and you will be happy!