For over 30 years, AnswerLive, LLC has been the partner that more than 2,500 companies turn to when they need an answering service, inbound telesales and outbound calling services.

General Info

Both small and large companies across practically every region and industry group in North America have benefited from our custom-built solutions and superior service. We succeed when you succeed, so our answering service is dedicated to ensuring you are professionally represented, have dependable, personalized support and virtually disaster-proof technology. Our bilingual U.S. based staff can take your calls in Spanish as well as English. An industry newsletter recently reported that 63% of consumers will stop using a company's products or services based on a negative call center experience, and 86% were more likely to stop using the company if their experience with the customer representative was negative. The consistently superior quality of our answering service will pay for itself many times over by improving your profits. A professional telephone answering service that strives for perfection can make all the difference! Contact us today for more information.. Our storm-sheltered, generator-backed, fully redundant technology gives you the most disaster-proof answering service in the industry.If you want it, we can do it. Get your messages when, where, and how you want them. Use our answering service, online scheduling, on-call scheduling, live remote receptionist, inbound order-taking, outbound calling products and other services. Our U.S.- based, highly-trained staff will always present your company in the best possible light. We have the best reputation in the industry for outstanding customer service. Our bilingual U.S. based staff can take your calls in Spanish as well as English.An industry newsletter recently reported that 63% of consumers will stop using a company's products or services based on a negative call center experience, and 86% were more likely to stop using the company if their experience with the customer representative was negative. The consistently superior quality of our answering service will pay for itself many times over by improving your profits. A professional telephone answering service that strives for perfection can make all the difference! Contact us today for more information. Live Answering Service The most popular product we offer, our 24/7/365 live answering can be integrated with our Virtual Receptionist Service, Interactive Voicemail and Flexible Message Delivery. When you engage our service by forwarding your line to an 800 or Local number we provide, our operators will answer your phone in your name or as you specify), and project a positive, professional image of you to your caller. The information our operator gives your caller and collects from your caller is exactly as you specify. Also, 1101 Cherryville, Shelby, NC 28150 704-482-8341 Our bilingual U.S. based staff can take your calls in Spanish as well as English.

Extra Phones

Shelby Office: 704-482-8341

Toll Free Fax #: 866-402-6744

Charlotte Office Fax #: 704-333-9028

Shelby Office Fax #: 704-481-1280

Toll Free: 800-472-4495

Hours

Regular Hours

Mon - Sun:	Open 24 Hours

Categories

Telephone Answering Service, Paging & Signaling Equipment, Secretarial Services, Telemarketing Services, Voice Mail, Messaging Systems & Services

Services/Products

Live Answering Service Interactive VoicemailFront-End Call SupportLive Website SupportFlexible DeliveryLive Remote ReceptionistOn-Call SchedulingOnline SchedulingBackup SupportTelesalesCalling ServicesOther Services-The Possibilities Are Endless!

Payment Options

Languages

English, Spanish