I chose this salon because of the positive reviews. My first phone interaction with the owner was good however everything went downhill when I showed up with my daughter for the appointment. I advised Alexis on the phone that I wanted box braids that were the size of a pencil and she quoted me a price. When we arrived for the appointment Alexis was not there. We were dealing with her employees who did not want to braid my daughter's hair for the quoted price and because her hair was long. They instead wanted to put in larger braids, thumb size. We negotiated to a size that we both agreed would work. While my daughter, who is only 9 years old, was getting her hair braided the employees watch very inappropriate shows on TV. When asked to turn they complied but switched to a show even worse than the first. Women being degraded, making sexual advances, and using profanity. I guess the language barrier prevented them from understanding what was appropriate for a 9 year old to view. We made it through the appointment, paid and left. Exactly 5 days later braids started to fall out around the perimeter of her head. The braids were far too large for the section of hair used. They used very small sections of hair which would not hold such a heavy braid. My daughter was in paid the entire time, because they had two people braiding at once, and they didn’t want her to take a break. The shop was empty, so it was not like they were running behind. We were only able to keep the braids in for about 4 weeks with me having to gel down the perimeter. I would not recommend this shop to anyone because they are unprofessional, their braids techs are horrible, and their braids fall out and don’t last.