Goes both ways....

Jimmy saved me a lot of money by doing a muffler (weld) repair on a 2004 Infiniti G35 exhaust when the dealer wanted me to replace the catalytic converter. KUDOS on the small repair.

This week I brought in my "hunting truck" for making a loud clanging noise. They diagnosed as a bearing issue & I also needed new rotors. Jimmy gave me a "discount" because I really didn't want to do the work but he convinced me. $975 later I had new bearings & rotors. Unfortunately after picking up the truck I discovered it didn't do anything for the initial issue. The truck likely did need the bearings (definitely the rotors too) but I didn't need either of those done for my issue especially not on a truck I specifically informed was a hunting truck.

Next, he diagnosed it needed a new front differential and offered another discount due to time of year to put in a used differential for $1050 which he solidified would resolve my clanking issue.

I took the truck to my friend, who I should've originally taken it to, and he diagnosed it with me. It was the universal joint which can be repaired for $50 (no labor) & instead we replaced the entire drive shaft for $165 case closed. My friend isn't a vehicle mechanic by trade but it took him longer to jack the truck up than it did to diagnose the problem & will take about 10 minutes to change out the drive shaft. Told me he/we could have done the hub assemblies & rotors for about $450-$550 less worst case. Super happy he was able to do it but NOT HAPPY AT ALL WITH JIMMY's who nearly cost me an extra $1500 total for no reason.

What really ticks me off is they probably never took all 4 wheels off the ground to (very easily) determine the issue I brought it in for but instead drove it & just moved on to the differential without putting eyes for the actual sound/problem.

Final review - great for small repairs but get a 2nd opinion for anything major unless you already know what it is.

My daughter's car broke down and I live out of town, so I felt very helpless. I called Jimmy's Auto and was able to speak directly to Jimmy. He promptly stopped what he was doing and went to my daughters location. He started her car so she could follow him back to the shop (Saved towing expense). Once at the shop, he diagnosed the problem and fixed it at a very reasonable rate at sent her on her way within an hour. Jimmy was clearly what we needed in this situation and I am happy that I called him. I will most definitely use him when in need again!

My wife and I just relocated to Charleston and were in need of a great trustworthy mechanic who was good with VW's. Jimmy's was a fantastic choice and they did a great job on our car, and we will definitely be using them for the foreseeable future!

Great shop,,, I had an emergency , they picked me up and dropped me off at the red roof inn fixed my truck at a great price,,,,,

great work,fast,friendly,go see them

These guys went out of their way to repair my car, staying until 7pm to get my car fixed the same day so I could make it to work in the morning. This was my first trip to an auto repair shop that I left fealing like I had actually gotten a good deal. My car is running better than it has in years and I recommend this shop to everybody. They're honest and they know what they're doing.