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IHOP

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Breakfast, Brunch & Lunch Restaurants, American Restaurants, Family Style Restaurants

134 Jefferson Crossing Way, Charles Town, WV 25414

304-724-8300

OPEN NOW: 
Today: 7:00 am - 12:00 am

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2.5
2 Reviews
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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
anonymous

06/12/13

On 6/11/13 I placed a carry out order for the Double BLT. Upon paying for the order I recieved the item minus the advertised side (I chose soup). After telling the cashier that I was missing the soup she proceeded to explain to me that the order ticket order only said BLT. She then yelled at a co-worker to get "Jason" to tell him there was a problem. Jason then resolved the issue and apologized that my soup was not in the bag with the Double BLT. I was satisfied with Jason's customer service and had no qualms with him. However, the cashier should be re-instructed on how to work with customers and to perhaps learn the menu. She argued with me that if I ordered the BLT and soup that I should have only had half a BLT and not the whole sandwich. I had to inform her of what she should have already known. After all this employee has been working there since the restaurant opened. It was not as if she was new.

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anonymous

04/16/12

At your ihop the morring of 4/16/12 sat for over 5 min while two waitress stood and talked girl at front washed windows two people never enen got coffee had to get up and leave to get noticed!!!!!!

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DETAILS
General Info
For 60 years, the IHOP family restaurant chain has served our world famous pancakes and a wide variety of breakfast, lunch and dinner items that are loved by people of all ages - offering an affordable, everyday dining experience with warm and friendly service.
Extra Phones

Fax: 304-724-8301

TollFree: 866-444-5144

Hours
Regular Hours
Mon - Tue:
Wed:
Sun:
Categories
Breakfast, Brunch & Lunch Restaurants, American Restaurants, Family Style Restaurants, Restaurants
Payment Options
Price Range
$
Other Information

Cuisines: Family Style, American, Breakfast, Brunch & Lunch

Price Range : Below Average

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Data provided by one or more of the following: Thryv, Data Axle, Yext.