Ziomara nos a dado un servicio excellente. Nos explico la covertura y todas nuestras preguntas con claridad. Recomendamos a Natalie Mercado Agency a todos.

After a year of having them as my insurance and me never been late in my payments sometimes I was even early I have to say I'm very disappointed in them. There was a miscommunication from their end when I decided to switch insurances that could have been prevent and now I have to deal with collector calls. Very inconvenient. I definitely won't be recommending them. Truly very disappointing expirence with them.

They explained every thing and it was easy and reasonable in pricing I recommend them to everyone! Thank you Zio and Staff.......

I highly recommend Farmers working with Natalie Mercado and her staff has been very helpful in ensuring that I get the best quality of service

Its a great agency they educate me, saved me money and very nice people to work with and cute fur baby at the office

Me gusto mucho la explicación q me dieron y me dejaron ir a mi casa sin ninguna duda sobre my cubertura de mis carros y my casa son muy profesionales

Gracias por su servicio muy amables y tiene tiempo para atender a sus clientes. Me ayudaron con mi reclamo de gria. Excelente trabajo.

Muy Exelente cervicio gracias por su ayuda me ayudaron con mi reclamo de Grua - son una buena office I recommend them 100% Baltazar Vazquez

Enjoyed my visit at the office. They went out of their way to help me get an insurance document I urgently needed. I would recommend Natalie Mercado Agency 100%. Zio was very helpful!

Natalie was very informative and helpful in getting us the rate and coverage that was best for us. Thank you!

If you don't know much about insurance walking in, you definitely will walking out! Natalie and her staff really take the time to educate you on the basic concepts of insurance and more! They make sure that you understand not only what they are explaining but how their world of insurance works. Nobody explains insurance better than them! I would suggest to go in with an open mind because they genuinely care about your needs. Natalie herself is a great agent. One of the best I've come across. I'm thrilled to start business with them. For the first time, I'm paying a company and understand everything that I'm paying for...which you can't say about most places. Give this agency a try, you will not be upset.

After learning we had an absolute atrocious auto policy from another insurance company, we did quite a bit of research and decided to try Farmers. We met with Natalie and she took the time to go over all of the dollars and how they work with different policies and ultimately found us one that not only saved us money, but tripled our coverage and bundled homeowners and life insurance. She is so sweet and accommodating. Her furry assistant Courage is also very sweet and fun to be around. We highly recommend Natalie!

Natalie definitely knows her stuff. She always makes sure that you know what's covered and getting what you pay for. By far best service anywhere

I've had the pleasure of working with Natalie Mercado and her agents over the past 9 years. They understand the importance of home ownership and how to protect your most valuable assets. They don't just issue a policy and send you on your way. What I appreciate the most is they take the time to educate their clients so they leave with a great sense of security. They are definitely the best in the business.

I've been a client for many years and I keep being a client because they offer exceptional customer service. I've had a few claims and they were there every step of the way, they made it an easy process. They will definitely help you find the right coverage based on your insurance needs and help you understand what your getting.

Once it comes to protecting your assets and financials changing you def. want to talk to Natalie, love that fact that she takes the time to explain in detail {Really} to explain why changes are needed. You will not regret meeting with her!

Recommended, Natalie explained insurance in stripped down way that really made it easy to understand. The policy we switched to was much better than my existing policy and cost less. If your in the market for insurance, I would sit down with her and see what she can do for you.

Awesome staff, always a pleasure walking in to this office, feels like home, customer services on point.

My husband and I been with Natali Mercado since 2004. She's a knowledge, honest and helpful agent!!!!

Natalie and her staff are awesome! Anytime I have questions etc. they always take the time to answer them and explain anything I don't understand which I haven't had with any other insurance company over the years.