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REVIEWS write reviewWrite a Review

REVIEW SUMMARY

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5
159 Reviews
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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
anonymous

10/11/11

Just finished getting my home coming dress from this store in downtown Portland. Excellent prices, awesome selection & really nice sales people. I will be back to this store to buy my prom dress for sure.

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anonymous

10/11/11

AMAZING DRESSES!!! This is the most awesome dress store with the world's friendliest & helpful staff! We were so impressed with the customer service & the selection of dresses is BEYOND compare. Although the store was busy, we were impressed that they remembered our names & managed to wait on us like we were the only ones there. We also had alterations completed & we TOTALLY satisfied with them. (they were about half the price of the place we got my older daughter's dress two years ago). Do yourself a favor & don't waste your time driving to bridal stores that offer no selection. This store is all special occasion dresses.

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anonymous

10/01/11

I just have to say that we used to LOVE this store... Until last year. My daughter had her last dance as a senior and we went well a head of time to get her dress... At least two months before. We waited for one hour to get help with her to try dresses on not problem ..... we were used to the shop in Centralia not being busy so we waited at the Portland Pop up Prom to see new scenery. We bought a dress at full price (they do not do discounts) that had the some flaws because we were promised that they would fix it all and be as good as new. We waited and waited until two weeks before the dance I finanlly called.. the dress was NOT done yet. It became closer and closer and I called the week before the dance still not done... really wow. So the week of the dance I called and stated that I would be in to pick up the dress it needed to be done, I felt she had it for long enough to get the simple alterations done.. which looking back I should have done myself.

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anonymous

07/28/11

We purchased my daughter's National American Miss Pageant gown from Christella's Closet and we were BEYOND impressed with the selection & customer service from start to finish. The owner, Michelle, is wonderful and will take excellent care of you! My daughter placed as a State Finalist and we attribute much of her success to proper gown selection and creating a NAM image - we couldn't have done it with out the help from Christella's! Thank You! We will be back in the fall!!!

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anonymous

06/06/11

Just bought my military ball dress at this store. They have A LOT more than prom gowns! This store has every kind of dress you can imagine. The staff was super duper helpful in assisting me find the dress that suited me just right. Excellent value for the money too! I'm thrilled and looking forward to the Army Ball. :)

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anonymous

05/20/11

First class shopping experience from start to finish. This store has it ALL when it comes to prom dress shopping! You will be very impressed by the top notch customer service, friendly attitudes and all around fun shopping environment. The store is decorated in a "Paris Chic" type of style with antique chandeliers hanging from the ceiling, old mercury mirrors and charming furniture. Not to mention all the gorgeous dresses!!! :] Young or young at heart, you will love this store!

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anonymous

05/13/11

Shopping at Christella's was a breeze for my daughter! She found exactly what she was looking for for her senior prom dress. The owner, Michelle, took exceptional care to help Carlie find her ideal dress. I was amazed by her patience and attention to detail. This is a lady who really knows the dress business because she helped Carlie find a dress that fit her like a glove! We were both very impressed! The Pioneer store is well stocked for being so late in the season. We will be telling all of our friends about this store and the "welcome" reception we received while shopping there!

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anonymous

05/12/11

I can't really say more than all the 5 star reviews on here other than to tell you that this store is fantastic!!! They do have the ultimate number of choices and styles of anywhere I have ever been. I have sent a ton of friends here and ALL of us have found perfect dresses!!!!! The girls who work there really care about helping you find the dress that is right for you and are not pushy. If you are shopping for prom or an event where you need a formal dress, this is the perfect store to shop at!!!!

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anonymous

05/09/11

Amazing customer service, positive atmosphere & all around FUN shopping experience! Best prices we have seen so far. Just got my junior prom dress at the Centralia location & had a perfect experience shopping for my dress. You will really like the amount of selection they have in stock & they carry bigger sizes too! I am a size 14 & had LOTS of designs to choose from, not like the other stores that say they carry bigger sizes & you go there & they have 2 or 3 dresses. I had about 15 styles that I saw in my size. This was the PERFECT prom shopping trip!!!!!!!!!!!!!! :)))))

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anonymous

05/06/11

Who could ask for a better place to buy a prom dress!?!?! Not me! This place rocks! I found the dress I was looking at online and for $18 LESS than the online price! Excellent customer service and a helpful attitude from the start! A+++++ SO happy I went here for my prom dress!

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anonymous

05/04/11

What a wonderful experience I had watching my daughter, Chelsea, get the royal treatment at the Christella's in the Pioneer Mall! What impressed me most about how this store operates is that they really focus on each girl and making her look her very best. I was very impressed with the owner, Michelle, who has a sharp eye for fashion and really knows her stuff when it comes to helping find dresses that flatter each girl's figure. When we were in the store there were girls of ALL sizes finding dresses that fit them well. This store offers an incredible selection, as well as competitive pricing. Chelsea selected a mermaid style dress that she LOVES! We had a great "mother/daughter bonding" experience and a whole lot of FUN too! This is a wonderful store with wonderful people who truly care working there!

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anonymous

05/03/11

I just bought my senior prom dress from the Christella's Closet Pop Up Prom store in the Pioneer Mall in P-Town. I was TOTALLY pampered and truly did feel like a princess in how they took all the time and attention to help me find the exact perfect dress. It is MORE than I dreamed of. Prom starts with the shopping and I am so happy to have found this store. I will be telling ALL my friends to come here. Thank you for making my day and making me feel so special. It is awesome to look in the mirror wearing your dress and feel BEAUTIFUL!

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anonymous

05/03/11

This is the BEST Prom Dress Store in all of Washington and Oregon!!!! HUGE selection of every kind of dress you could every imagine wanting! I picked a great high/low style dress that was only $289 which is WAY WAY WAY less than I have seen them other places. A word of advice, if you go on the weekend make a booking reservation to save yourself the wait time for a dressing room. I couldn't be happier with my dress and how the staff treated me. This is really a great store and I'm so happy they opened a location in Portland downtown to save us the drive up north! Really great senior prom shopping experience!

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anonymous

04/29/11

Super fun store with LOTS and LOTS of prom dresses. Way better than Macy's and Nordstroms. Best part is they register each dress for your school to protect you :) They have the icing on prom dresses! Great crew that works there too!!!!!! I a 100% satisfied customer and will be back for my senior year dances for sure!

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anonymous

04/29/11

I was in the Christella's store in Centralia today when a VERY rude and unthankful customer was out of control yelling at the owner's mother who was working the store. We were DISGUSTED by how this customer treated the lady. I wanted to post here just in case those people come post negative comments or something in defense of the store and the staff that works there. We have purchased 3 dresses from Christella's Closet and have been completely satisfied with every single transaction! The owners mom went out of her way to make things right by offering a discount for the misunderstanding and made things right. The people took the dress "as is" and got half off for the trouble which was MORE THAN FAIR. Christella's Closet is an amazing store that offers the largest selection of prom and formal wear dresses that we have ever seen. We have ALWAYS been very happy customers and if there are negative comments posted - consider the source, Christella's doesn't deserve them!

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anonymous

04/29/11

Grateful to have found such an incredible prom store with a staff that will knock your socks off! Be prepared to be treated like a queen for your fitting because they wait on you by helping you in/out of all of the dresses, work to help you find the best dress for your figure and help you find what YOU want, not just try to sell you something. This is a very busy store so I would suggest making an appointment. I walked in and waited about 25 minutes to get in. Alterations are not included in the dress price, but I found them to be very reasonable. I paid $30 to get my dress hemmed. The thing I like best about this store is that they are a family owned business and really care about their customers! I felt like it was friends helping me instead of someone just selling me a dress. I love this store! Extra kudos to Lori the seamstress for taking extra care of me and my dress!

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anonymous

04/28/11

Christella's is an amazing experience! Took my daughter here for the first time and it was wonderful! The staff is excellent - owners Michelle and Frank are incredibly helpful, kind, and incredibly upbeat even when things are very busy. When we went the first time they were so busy but never looked overwhelmed.- I was amazed with their patience! Seamstress Laurie is great to work with too. Overall a great experience from choosing the dress, getting the fitting, and final alterations - couldn't have asked for more! Highly recommend this place!

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anonymous

04/28/11

This store is exactly what I was looking for. Unbelievable service, gorgeous dresses in every color and style, couldn't have asked for more!! This is my favorite dress I've gotten and I couldn't be happier!! I recommend it to anyone who is looking for the best dress shopping experience ever!! :)

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anonymous

04/28/11

This store is exactly what I was looking for. Unbelievable service, gorgeous dresses in every color and style, couldn't have asked for more!! This is my favorite dress I've gotten and I couldn't be happier!! I recommend it to anyone who is looking for the best dress shopping experience ever!! :)

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anonymous

04/28/11

You are going to LOVE shopping at Christella's Closet!!!!! Its just like the Say Yes to the Dress show but Prom style! We went to their store in the Pioneer Mall just to make a trip to see the new location since I have bought 4 other dresses there before. I got my home coming and snowball dress from the Centralia store. The Pioneer Mall store has a lot of slimmer style dresses and the Centralia store a mix of slim and the poofy type. Both have a great selection IMO. You can trust that they are going to take great care of you. I found an awesome open backed style for my senior prom and I am EXCITED to wear it. You can expect great customer service and great prices too! Hope you find your perfect dress!!!!!!! :]

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