Airmax, Inc
216 W Pecan St, Celina, TX 75009
972-382-8896
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06/14/18
Provided by YP.comAirmax air conditioning and heating offers horrible customer service and awful air conditioning installation.
Airmax is an unprofessional company that has terrible customer service and their technicians are unprofessional and inappropriate. I've encountered several of their technicians do to my air conditioning unit being out and three of them were unprofessional. Their staff within the headquarters are equally poor, Jessica would life and never knew any information.. Kim would call with inaccurate information as well. Brian was hostile and verbally aggressive. And Scott and claimed to be the owner was completely unhelpful and unconcerned with the suffering his clients were having to endure due to his company's work.
I suffered from May 26th to June 14th with no A/C (20 days) in a home with temps reaching 100 degrees, due to their service!!
Bad Customer Service. Made an appointment a week in advance, took a day off from work, then they said they didn't make an appointment for me that day. Said that they "might" get to it on the original day ... gave me a 5 hour window. Forget it. Call someone else.
If you want a tail light warrenty give your money to them. Their enexperienced tecs will do the job.They won't even check the breaker to see if it's sized correctly. They also were so kind to say our coil needed replaced for 1,000 dollars, when in reality it just needed cleaned their price 500.00 actual price u can clean your coil, cleaner uder 10.00. Make sure back grounds are provided when having someone comes to your home. Good luck.
If you want a tail light warrenty give your money to them. Their enexperienced tecs will do the job.They won't even check the breaker to see if it's sized correctly. They also were so kind to say our coil needed replaced for 1,000 dollars, when in reality it just needed cleaned their price 500.00 actual price u can clean your coil, cleaner uder 10.00. Make sure back grounds are provided when having someone comes to your home. Good luck.
Wonderful service!! The tech was very personable and dedicated to what he was doing. I needed a part that he didn't have on his truck and he went directly to get the part, returned to my home within the hour and had my heat up and running. Great service!! Great prices!! Great Technicians!!
01/19/11
Called talked with Kim and she was very helpful, scheduled my service. The technician that came to my home was very good. I thought my problem was going to be major, turned out to be a simple fix. I will tell everyone.
01/19/11
Very knowledgable and professional, I have used other a/c company's over the years, I have been very happy with my experience. Brian is the best, found my issues, explained my options and supervised the new system installion. Very satisfied with Airmax. Steve M.
01/19/11
Even during the snow storm Airmax gave me same day service. Competent staff all around. Thanks!!!
01/19/11
There Customer service was great, Talked to a real person, I didn't have to push 50 buttons to find someone to help me.
01/19/11
Purchased one of Airmaxs one time maint service was great and price was awesome
01/18/11
tech was very professional, on time and got my heat workin within 35 min! THANKS to the air max crew for answering my my call quickly! HIGHLY RECOMENDED!!!!!!!!!!!
01/18/11
tech was very professional, on time and got my heat workin within 35 min! THANKS to the air max crew for answering my my call quickly! HIGHLY RECOMENDED!!!!!!!!!!!
01/18/11
tech was very professional, on time and got my heat workin within 35 min! THANKS to the air max crew for answering my my call quickly! HIGHLY RECOMENDED!!!!!!!!!!!
Came home from hospital last.with our new baby and heat was not working. Called Airmax at 9 PM and a service man showed up at 9:45. He was clean and very personable. Looked at heater and was able to get unit running in 30 minutes. Price was very reasonable, will call them back when another need arises.
- General Info
- Airmax, Inc. is a family-owned air conditioning and heating company serving the Collin County and North Dallas areas. With over 29 years of experience, you can rest assured that you are dealing with a family who cares about handling all of your comfort needs with integrity and reliability.
- Extra Phones
Phone: 972-382-3200
Phone: 972-382-8300
TollFree: 877-897-3294
- Hours
- Regular Hours
MONDAY-SUNDAY
- Categories
- Furnaces-Heating, Air Cleaning & Purifying Equipment, Air Conditioning Contractors & Systems, Air Conditioning Service & Repair, Air Duct Cleaning, Duct Cleaning, Furnace Repair & Cleaning, Heat Pumps, Heating Contractors & Specialties, Heating Equipment & Systems, Heating Equipment & Systems-Repairing, Humidifiers
- Payment Options
- Other Links
- Other Emails
- Other Information
Parking: Street