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Jim's Repair Service

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Lawn Mowers-Sharpening & Repairing, Outdoor Power Equipment-Sales & Repair

11900 Wicker Ave, Cedar Lake, IN 46303

219-374-0555

CLOSED NOW: 
Today: 9:00 am - 5:00 pm

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1 Reviews
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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
G
Genaro S.

03/01/18

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I won't recommend people to come here. They are rude, liars and scammers. They changed my price for re threading my snowblower and they further worked on it before consulting with me first. I wasnt going to pay after doubling the price on me but they had me sign paper before re threading by spark plug and on bottom on paper written in small print " fix if it's less then 60 dollars". They gave me attitude for trying to pay ahead of time for re threading so they couldn't say it wasnt 35 dollars. Now I know why they have bad reviews.

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C
creinholtz

05/15/11

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My lawnmower would not start t...

My lawnmower would not start this spring after I filled up the tank with new gas, so we decided to bring our mower to Jim's Repair Service to get it fixed. My wife dropped off the lawnmower and she called me to ask me if it was alright for Jim to fix the lawnmower if it was under $125. I told her no, if it was below $85 dollars he could repair the problem with the engine because a brand new engine was $165. I told her to tell him I just want him to get the mower running again and to tell him the mower was not getting a spark.

I get a call two weeks later to pick up the mower and that the total would be $84.72. When I went to pick up the lawn mower he put in a new spark plug (it had a new one when I dropped it off), changed the oil (which had also been changed), new fuel (which was also new when I dropped it off), new air filter, and a new carburetor inlet needle. He also did not have an explanation for me why there was not a spark when I could not get it running. I knew it was getting fresh gas, so the carburetor was not the issue. I also sprayed starting fluid in the cylinder and it would not start, so I definitely knew their was not a spark at the plug. I asked Jim why he changed out everything (plug, oil, and gas) when it was new? He told me it all was junk, junk plug, junk oil, and junk gas.

I am so glad that I did not authorize more than an $85 dollar repair without a call! The lawnmower is running, but there was no reason why he did the extra work. All of the things he changed out (spark plug, oil, and gas) was brand new and top of the line. To add to this I put fuel stabilizer in the gas every fall and run the mower out of gas before I put it away for the Winter to make sure it starts in the Spring.

If I had to do this all over again I would take my mower to anther shop. I also will not be getting anything fixed, or buying anything from Jim's Repair Service in the future.

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W
William C.

07/28/16

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If you want to be treated like a piece of crap, this is the place to go. These people are mean spirited and should not be involved with CUSTOMER SERVICE.

Sorry to plagiarize from a pervious reviewer, but they took the words right out of my mouth. These are not good people, especially Jim the owner.

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S
sammysulindseylu

12/14/05

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Very disappointed in the customer treatment.

I dropped the engine for repair a week ago and when I called to ask how it was going, the owner immediately yelled at me - really raised his voice and said- "I cannot work if you call me and keep me on the phone asking if I ordered the parts yet". We called one time- this time - and we were promised that it would be done by Christmas. The engine is a go kart engine for my childrens new go cart. We want to be sure it is ready on time. He was rude and insulting and I was very disappointed. Told me not to call- he said he would call when it was done. The main reason that I am nervous about it was due to the fact when I dropped off the engine, there was a man who came in and asked where his snowblower was that was dropped off 3 weeks prior and the owner said he had not begun to even work on it!! Needles to say, He told me to come pick up the engine and take it somewhere else if I do not have faith in him. I do not and I am picking up the engine. VERY DISSATISFIED.

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DETAILS
Extra Phones

Phone: 219-365-5555

Fax: 219-374-8624

Hours
Regular Hours
Mon - Tue:
WedClosed
Thu - Fri:
Sat:
SunClosed
Categories
Lawn Mowers-Sharpening & Repairing, Outdoor Power Equipment-Sales & Repair
Payment Options
Brands
Husqvarna
AKA

Jim’s Repair Service

Other Information

Parking: Lot

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