I cannot review anything but the cat boarding portion of this facility, and it is like a five star hotel. From the impressive entrance to the cat "rooms" with fish tanks between boarders to the piped in music, my cat never came home so mellow and happy. You receive a written report of kitty's actions and behavior; I had a note that she knows her name. Of course she does, but this means that they spoke to her, which is important. Her medication was administered, and she received her special food too. I asked if I could reserve a spot, and I was only half joking!