Shook Insurance Agency
332 Main St, Catskill, NY 12414
518-303-3102
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07/15/14
Received car ins. increase premium notification. Very disappointed in the consistent increase in premium for a family member who barely drives 500 miles a Yr., unspoken customer loyalty & payment history, and not to mention this individual's impeccable driving record. Also, to date, my family member never received the bill that the ins. co. indicated was mailed out on 7/5/2014. They indicated that the family member could come down and pay it, but when in fact the error is in their hands & they should be mailing the bill again for remittance instead of having thus family member venture out wasting gas & time for their omission. In addition it was suggested that this family member pay the never received bill via credit card, which they would never do! This is a superfluous amount of rate increase notice to my family member, in addition to the unprofessional manner in which she was treated. In good business practice they should remail the bill in addition to adjusting the rate.
We are certified insurance counselors and we take pride in providing our clients with all the coverage they need at the best price.
- General Info
- Shook-Porto Insurance Agency has been providing our customers with personalized service that will make a difference in their life. We will take the time to get your needs taken care of and make sure that it's done right. Protect your personal and business assets with coverage through our insurance agents in Catskill, New York.
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Fax: 518-943-4051
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Mon - Fri: Sat: Sun Closed - Social Links
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- Auto Insurance, Boat & Marine Insurance, Business & Commercial Insurance, Homeowners Insurance, Insurance, Life Insurance, Property & Casualty Insurance
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Shook-Porto Insurance Agency
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