Sierra Auto Spa
3130 S Carson St, Carson City, NV 89701
775-885-8006
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They are crooked and I will now take them to small claims court. My wife went in the first part of October to get a car wash before going south for the winter. She paid 16.00 for the carwash and the clerk then added her name to the monthly car wash deal for 24.95 a month without telling her. They are not listed with the BBB in Carson. The phone number on their website is a fax number so there is no way we can contact them to discus this situation. I would urge anyone who has been to this place to check their bill to see if they have been ripped off as we were.
NEVER ON SATURDAY!
The difference in quality of workmanship between 7 July and the 9th of July is enough to give you whiplash. On Thursday I brought a high gloss, metallic green GMC Sierra in for their best car wash and paid an additional fee for a hand applied spray wax. Excellent service and quality workmanship that would have given them at least a 4, possibly a 5 star rating. I came back on 9 July with a plain white Toyota Tacoma and paid for the same service. Boy did I get ganked. The wax was applied inconsistently. You could see where it either wasn't or where it had run. When I pointed it out, I was told it was a flaw in my paint. They spot applied some wax and the problem disappeared. Rather than doing the job over again, correctly, I was told that next time I should pay for a hand wax job. How you leave a car wash looking worse than you arrived is simply incredulous. I'm sorry for the Thursday crew because the Saturday crew has detracted their good work and reputation.
This is the worst car wash I have ever been to, the attendant was very Rude and Pushy and did not provide an explanation of service. I thought I was getting a full car wash and they didn't even vacuum or clean the interior, they said if I wanted the Interior done it would cost an additional $8.00 I will never go back there and would never refer them to anyone. Worst service I have ever had.
We love this car wash. It is the best we have found between Reno and South Shore. We buy our gas and get our car washed here.
What a waste of money!! I got the "Gold" wash for $11. When I stopped just down the street at the store, I noticed they missed the front bumper completely. So, I went back and they ran it through again. I figured they would be sure to do a better job so I did not check immediately afterwards. The guys looked annoyed when I came back --- REALLY???!! When I got back to work (several miles away) I looked and there were STILL places they missed. I will be sure to let others know they may want to go somewhere else if they want a thorough job done. The car wash at the gas station does a better job. I won't go back to Sierra Auto Spa.
Don't waste money on this place. I paid $20 dollars to have my car washed/detailed and they didn't even wipe down most of the inside. I took the car back and they seemed irritated that I wanted more than a $3 car wash.
- Hours
- Regular Hours
Mon - Sat: Sun: - Category
- Car Wash
- Payment Options
- Other Information
Parking: Lot, Free
Wheelchair Accessible: Yes