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Details

Beyond Pest Control, There Is Elimination. Free Estimates ~ Prompt, Dependable Service For All of Your Pest Insect & Rodent Removal Needs.

General Info

Solve your pest problem for good with the highly effective extermination services from Enviro-Tech Termite & Pest Control. Based in Southern Illinois, we provide complete pest control and inspections for residential homes and commercial businesses. We provide pest inspections, pest control and elimination services across all of Southern Illinois including Marion, Carbondale, Harrisburg, Benton, West Frankfort, Herrin, Carterville, Du Quoin, De Soto, Murphysboro, Mt. Vernon, Centralia and surrounding areas.

HoursCLOSED NOW
Regular Hours:
Mon - Fri
Sat - SunClosed

Contact Info

Phones:

Main - 618-529-5594

Fax - 618-529-5543

ExtraTollFree - 800-294-5817

Address:
2225 Sweets Dr Carbondale, IL 62902
Email:

Reviews

3
2 Reviews
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P
Phillip N.

08/30/16

1 Reviews0
1.0

This has got to be the WORST customer service I have ever experienced. I had termites in the home I was purchasing. They were contracted out to remove them. They did a good job that I know of, but they slung oil on my finished walls in the basement. I was certain this was avoidable, but I didn't say anything. My year was up, and I was under the impression that I had a three year service plan. I was contacted by the company to tell me I had service due, but was going to be charged $85 for the inspection. I did not recall that in my contract, so I questioned the girl on the other end of the line when I called. She couldn't answer my question why I was being charged except to say "standard contract". Very quickly, she transferred me to her supervisor (who I am later told is the VP and manager of the company). I told him I felt deceived and misled by their service technician with the cost of having to pay again. I was not familiar with having to "pay" to keep my warranty up-to-date and was very unhappy with the news. Instead of trying to console and understand their customer, he was quick to say "we'll just end the contract and be done with you. BYE BYE!" I was appalled by the customer service I received and tried to call another number. A lady answered and said all numbers rang the same office. She couldn't help me, but when I tried again to voice my complaint about poor customer service, she too got on the defensive and talked over me. Not one of the three people I spoke to today had any patience, understanding, or any customer service skills of any sort. All they could say is they didn't want to deal me. I tried to get them to come out and do the work as my paperwork supposedly says, but they refused.

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Mike

08/03/09

5.0

Very dependable & thorough. I highly recommend.

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Categories
Termite Control, Bee Control & Removal Service, Pest Control Services, Pest Control Services-Commercial & Industrial
Services / Products
Foundation Insulation & Ventilation, flies, Real Estate Inspections, commercial, Mice Control, Bbb, Fumigation, Debris Removal, Hornets, Residential, Outdoor Pest Control, Organic Pest Control, Termite Control, Rat Control, Mildew Proofing, Ants, Bed Bugs, Termite Resistant Borate Foam Foundation Insulation, Free Brown Recluse Inspections, Wasp Control & Removal, Pack Rat Control, Mold Prevention, Eliminate the Problem That Attracts Pests, Toxic Black Mold, Industrial Pest Control, Dehumidification, Cricket Control, Mold Removal, Bed Bug Control, Mold Detection, Odor Removal, Bed Bug Remediation, Mildew Prevention, Termites & Termite Pre-Treatment, Termite Certificates, Flies, Waterproofing, Annual Services, Professional Floor Bracing, Industrial, Mosquito Control, Bees, Decontamination, Environmental Audits, Commercial Pest Control, Silverfish Control, Mold Abatement, Termites, Antibacterial Treatments, Roaches, Crawlspace Encapsulation, Mold Identification, Mold Damage, Termite Inspection, Sanitizing, Water Extraction, Dry Rot Repair, beetles, Earwig Control, Disaster Recovery, Mildew Inspections, Insurance Estimates, Mold Testing, Commercial, Mole Control, Beetles, Indoor Air Quality, Bee Control, Dehumidifiers, Toxic Mold Test Kits, Flea And Tick Control, Biocides
Payment Options
mastercard, visa
Brands
Bees, Commercial, Residential
Accreditation

Better Business Bureau

Associations
BBB,BBB Member,Better Business Bureau,National Pest Management Association INC
Other Information

Specialties: Pest Control;Pest Extermination;Pest Removal;Insect Control;Bed Bug Control;Spider Control;Ant Control;Bee Removal;Wasp Control;Rat Control;Mice Control;Mosquito Control;Brown Recluse Control;Termite Control;Home Inspections for Termite & Pest Certifications;Real Estate Certifications;

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