Someone on the phone made an incorrect appointment type for my mother. Then when we got there and had the appointment, it was with a specialist who got angry with her when she couldn't hear him and she asked that he repeat questions. He mentioned he was supposed to have been off already by then, so he wasn't very nice. When the Dr came in, he talked so fast, my mother couln't understand, so he talked to me instead, while my mom sat there shrugging. An appt was set for surgery, but when we got to their office in downtown Canton (in the middle of winter), we discovered they had scheduled her surgery with the wrong doctor. I called and left mesaages for office manager to call me, but no one returned my call. They treat patients like herds of cattle there. Will not take time with older patients. Do not go if you want quality care or someone who will take time. My mom was so excited for her first appointment, and wound up crying after that one, as well as and the next one. Aweful.