I have had many waxings, but this was by far the worst experience I have ever had. They had me written down for a regular so when I told the girl I said a brazillian, she seemed unsure and I now believe that she probably has never done one. I typically just do the normal sugar wax and strips, but she wanted to try hard wax. It started off as painless, but then the wax hardened to my skin and hairs and wouldn't come off! The only other wax they had was some wimply cream wax that couldnt pull anything off. The worst part was when she tried to hard wax in a sensitive area and it got stuck there and it took nearly a half hour to get it off my skin and it was EXTREMELY painful. I have never cried from getting a wax but I had to have her stop without finishing the whole thing because I was so upset. Now I have 5 days til vacation to go some where else and get the job finished.