If you ever find yourself without any airconditioning and its only 95 out with a heat index of 105. This is the company to call, he is busy but he still took the time to show up at 8:30 am on a Sunday to help us out. They are very prompt and great with communication. This is the 3rd time I have needed service on our units. Every time they have been great to work with. I would highly recommend this company. They charge a resonable rate and do not try to nickle and dime you for the service. Great Company!!