Unfortunately, I did not purchase my BMW from Bobby Rahal but I have have used them for service on my 325xi for the last 5 years. Their service department is superior and they treat me like royalty during each visit. The waiting lounge is clean and comfortable and fully stocked with Seattle's Best coffee and Tazo tea. For longer service visits they accommodated me with a loaner vehicle, a new BMW. For last year's inspection, a loaner car was unavailable and I was driven 20 miles to work and then picked up promptly by the van driver at the end of my day. This is a professional, knowledgeable and courteous staff- Couldn't ask for more from a dealership. Bobby Rahal BMW of Canonsburg ROCKS!