Very experienced esthetician, waxing was fast and accurate. Wonderful spa overall. Nail services were the best and only 25$ for each mani or pedi! Can't ask for more, my feet left feeling better than they have in a long time!!No product pushing either, I picked up a few that were reccomended by the esthetician and now I can't live without the products my skin looks great. it pays to have someone with 18 years skin care experience