Used to like them... Several months ago Gelco cleaned our carpets and we were to get a discount on the price as part of their monthly special. The cleaner didn't give it to my husband who was there. We paid by check. I have called Gelco several times (messages and talked with the lady who answers the phone) requesting they send us what we are due in regards to the discount. They don't get back to me (as she "promises") and we have not yet received our money back. Can't even get to their website. Don't think I'll be using them again.