I have a secure loan (my car) and told them I couldn't make my payment this month because my sister was in the Bahamas during the Hurricane. I asked under the circumstances could I skip ome payment . Reply if I couldn't make payment at least half they would have no choice but to take action on my car as of this date my payment is one day late. I have been with them a couple of years and had not been late with a payment and have paid off two loans in full early. So when you read we will help Hurricane family don't believe what they say. Thanks Gerald Lombardo