We have used these guys several times and have always been happy with the results. They upgraded our electric panel, and arranged to have AEP come out the same day, so we weren't without power longer than necessary. They also replaced our water heater and went out of their way to point out some other pipes that are starting to rust. Recently we had them back again to remodel our bathroom. They were very careful to not damage our wood floors when taking out the old cast iron tub - not an easy feat! We definitely plan to use them again in the future.