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Details

Your Hobby is our Passion!

General Info

Trainz is an internet retailer and one-stop-shop for buying and selling model trains. Created by train enthusiasts, Trainz has been supporting train hobby for more than twenty years. We believe that hobbies are far more than pastimes—rather, they are our passions and extensions of our character. We share your love of trains, and accordingly, our relationship with our customers goes beyond a simple transaction. We take pride in our personable buying practice, and loyal repeat customers make up most of our business. We are the largest buyer of collectible model trains in North America, and we purchase trains from sellers across the continent. Over the years we have acquired from private sellers many thousands of collections, each ranging from just a few items to impressive deals worth over a million dollars.

HoursOPEN NOW
Regular Hours:
Mon
Tue - Wed
Thu - Fri
Sat - SunClosed

Contact Info

Phone:

Main - 866-285-5840

Main Toll-Free - 866-234-1800

Model Train Buying - 866-285-5840

Address:
2740 Faith Industrial Dr Ste 200 Buford, GA 30518
Email:

Reviews

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C
Chris D.

09/05/20

Provided by YP.com
3 Reviews0
5.0

Excellent place to buy model trains from. I have bought from the business several times and will continue to do so! A+++ 100%

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R
Richard S.

06/14/20

Provided by YP.com
1 Reviews0
5.0

I have had nothing but great service from Trainz.com always the items are very nice shape they come in a very timely manner. Whenever I order an item and it turns out to be from Trainz I know that I am going to get a superior experience.

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J
Jack G.

04/05/20

Provided by YP.com
2 Reviews0
5.0

Fast Shipping. Product is just as it was described by Trainz. The product was packed with care. I highly recommend Trainz!

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S
Sam T.

02/12/20

Provided by YP.com
1 Reviews0
5.0

I received my Bachman HO scale Milwaukee Road Diesel Freight Engine packaged very well and secure in perfect condition. The engine looks simply beautiful , well painted and well designed safe in it's own showcase box. I'm very happy with my purchase I wish other online companies did as good a job as you did with this order, thanks.

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R
Rick R.

02/07/20

Provided by YP.com
2 Reviews0
5.0

I have done business with Trainz.com for two years, very good company and great service. I will continue to do business with them.

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R
Robert I.

02/07/20

Provided by YP.com
1 Reviews1
5.0

It was everything I expected ... waiting on the gas station ... but here are the pieces I ordered in place

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R
Robert K.

02/04/20

Provided by YP.com
1 Reviews0
5.0

Everything was as pictured no suprises , shipping was fast and packed well .parts that I ordered were great ,to finish off projects on boxcars Thanks again.I will be repeating on this site.

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D
David W.

02/02/20

Provided by YP.com
1 Reviews0
5.0

Have always had a great time shopping with these people. Great selection, good prices have bought from them several times. always good quality products.

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C
Carlo S.

02/02/20

Provided by YP.com
1 Reviews0
5.0

Hi Scott,
My experience with you is definitely positive! order received quickly with appreciation for your work. I have already tested the turntable and everything is OK!
Thanks again, a greeting from Italy
Ciao,

Carlo Spada

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M
Michael K.

02/01/20

Provided by YP.com
1 Reviews0
5.0

The watch was exactly as described. Quick and secure packaging. Thank you. I hope I have the opportunity to purchase from you again. Thanks.

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M
Michael wp B.

01/25/20

Provided by YP.com
1 Reviews0
5.0

Quick and ease to navigate and find what I am looking for. Will be a return customer. Happy with the product I bought.

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W
William G.

01/23/20

Provided by YP.com
1 Reviews0
5.0

Great prices and great communication, a really good vendor to deal with. Excellent pricing brought me to them and I am very pleased with every aspect of the transaction.

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S
Steve S.

01/21/20

Provided by YP.com
1 Reviews0
5.0

Great people, FAST shipping, they are now my new supplier...Cannot wait to order again from them, I will as soon I get my next social security check, I will order another engine..

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S
Spencer G.

01/21/20

Provided by YP.com
1 Reviews2
5.0

Purchased two boley fire trucks white w red stripes. Both are type 4 pumper trucks. Both will be converted to NPS Fire trucks one from Bandelier Nat. Monument, the other from Carlsbad Caverns Nat. Park. Service was good. Packaging great and the cost correct.

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L
Lesnor G.

01/20/20

Provided by YP.com
1 Reviews0
5.0

excellent service. Your photos and write ups are very accurate and informative. Your data base is excellent for research.

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A
Anne H.

01/19/20

Provided by YP.com
2 Reviews0
5.0

Great seller! Item as described. Fast shipping! Thank you so much!! Definitely will return to your shop!

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J
Jeff K.

01/19/20

Provided by YP.com
1 Reviews0
5.0

The pieces were as promoted. The item to cost value was great. I am happy to use as a vendor again,

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A
Albert F.

01/16/20

Provided by YP.com
1 Reviews0
5.0

The shipment arrives, on time and well packed. everything i have ordered from them arrived as advertised, and in great shape.

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T
Thomas H.

01/15/20

Provided by YP.com
1 Reviews1
5.0

Trainz.com has one of the most extensive collections of accessories for my HO layout on the internet! They are prompt and reliable with handling large and small orders. I highly recommend them.

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C
C A.

11/30/17

Provided by YP.com
1 Reviews0
1.0

I've read the reviews and decided to take a chance. Mistake! They sent me a partial order and I've exchanged numerous emails and left numerous voicemails to try and resolve. Can't get ahold of a live person on the phone. Their support webpage is broken -- browser times out. Emails are returned days later and you only get 1 a day even if they ask followup questions so it takes many days to finally get to a mutual understanding. I finally gave up and ended up buying the missing items directly at Hobbytown. Now pursuing a refund which they said they would put thru their system. 10 days later, still seeking the refund. I guess I'll turn this over to the Paypal and let them chase them. Horrible, horrible customer service. The worst I've seen from a US-based online retail company.

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Categories
Internet Products & Services, Hobby & Model Shops
Payment Options
amex, check, discover, invoicing available, master card, paypal, visa
Brands
Lionel, MTH, American Flyer, Atlas, Athearn, Bachmann, Broadway Limited, Kato, Rapido, Woodland Scenics and many, many more!
Amenities
Online Sales of Model Trains and other hobby items.,We Buy all scales of Model Trains!
AKA

Trainz.com, Inc

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