In the event of a Gas Emergency, please Call Us any time 24 hours a day, 7 days a week

Serving Customers in Western NY and Northwest PA

General Info

National Fuel Gas Distribution Corporation sells or transports natural gas to more than 740,000 customers through a local distribution system located in western New York and northwestern Pennsylvania. Whenever you have a question, problem or a complaint about your gas service or bill please call us. It is the fastest method of communicating with us to resolve any problems you may have. Our representatives are dedicated to providing you with a fair and prompt response to your call. For gas emergencies, call: 1-800-444-3130 24 hours a day, 7 days a week Customers with hearing or speech difficulties: Electronic display (TTY or teletypewriter) at 7-1-1 *Please note: You will need to provide the relay operator with the gas emergencies phone number provided above. For general questions regarding gas service or bill: New York Buffalo Area: (716) 686-6123 Outside Buffalo: 1-800-365-3234 7:00 a.m. - 6:00 p.m. Monday through Friday (excluding holidays) Pennsylvania Erie area: (814) 871-8200 Outside Erie: 1-800-365-3234 7:00 a.m.-6:00 p.m. Monday through Friday (excluding holidays) Before You Dig Please Call: Before You Dig-NY: 811 or 1-800-962-7962 Before You Dig-PA: 811 or 1-800-242-1776 You can also visit one of our centralized Consumer Assistance Centers which are staffed with experienced representatives who can answer your service and billing-related questions or use the Customer Feedback Form to send us your questions comments and suggestions.

Extra Phones

Buffalo Area: 716-686-6123

Erie Area: 814-871-8200

Emergencies: 800-444-3130

Hours

Regular Hours

Mon - Fri:	7:00 am - 6:00 pm
Sat - Sun	Closed

Categories

Utility Companies, Fuel Oils, Gas Companies, Oil & Gas Exploration & Development, Propane & Natural Gas

Services/Products

Energy Marketing - National Fuel Resources, Inc. (NFR) markets natural gas to industrial, wholesale, commercial, public authority and residential customers primarily in western and central New York and northwestern Pennsylvania, offering competitively priced natural gas for its customers. Pipeline and Storage - National Fuel Gas Supply Corporation provides interstate natural gas transmission and storage for affiliated and nonaffiliated companies through an integrated gas pipeline system that extends over 2,300 miles from southwestern Pennsylvania to the New York-Canadian border at the Niagara River. Empire Pipeline, Inc. provides interstate natural gas transmission services for affiliated and nonaffiliated companies through a high-pressure gas pipeline system that extends throughout Western and Central New York, over 245 miles from the New York-Canadian border at the Niagara River to interconnections with the Millennium Pipeline near Corning, NY and Marcellus Shale producers in North-Central Pennsylvania, and east to the Syracuse, NY area. Empire delivers gas to other interstate pipelines, large manufacturing facilities, local gas utilities and electric generation plants that are located along its pipeline. These local gas utilities and electric generators rely on this delivered natural gas to dependably provide energy to over 1 million consumers. Gathering - National Fuel Gas Midstream Corporation's primary business is to build, own and operate natural gas processing and pipeline gathering facilities in the Appalachian region. Exploration and Production - Seneca Resources explores for, develops and produces natural gas and oil reserves in California and Appalachia, including the Marcellus Shale.

Payment Options

Brands

National Fuel

Other Link

https://www.natfuel.com

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