Very unprofessional. My uncle has had him for 20 years. He has a history of falls but has not had a fall in almost 2 years. He had a fall and was admitted to the hospital where he was treated went to rehab and home.10 days later he had another fall and when Dr. Oo visited the next day he told my uncle "I told you you would be back. I am not talking to you" and left. The next morning he came and told him his time was out for staying, go home and do the exercises and there was nothing wrong with him. Because he was admitted for observation he has to pay the bill out of pocket. If the site allowed he would be given negative stars.