To the owner of Kinney's nail. I would like to commend you on your service the first time I came in to your nail salon. I came in about 10 minutes before closing and was willing to come another time. I left feeling so relaxed and I commend you for your excellent services. I came by Friday after work for a refill but you were so busy I told you I would come back the next day. I came back yesterday and did not have the greatest experience except for you greeting me with a smile and welcomed me back even though you were busy with a client. The lady at the front desk greeted me with a frown which was done for all customers that came in after me. I did not feel welcome only felt like I was disrupting her day. The young lady who worked on me was really rushing and stopped to answer a text while she was working on me. She told me to relax and watch TV. After she got the text that she answered she rushed so she could get back to texting. I will only have you work on my nails.