My friend referred to John Gnisci as a mortgage specialist to whom I could speak and asked for his suggestions on my loan process. I was so miserable and sick for days, knowing the lender I had previously engaged with had taken advantage of me, who knew nothing about buying a new house but didn't know how to defend myself. Time was very tight to switch to a new lender, so my husband and I had no thought of changing lenders until we found John, who was very professional and kind. He treated me like a child who knew nothing about this mortgage world. I spoke to him and asked for his suggestion. While I was talking to him, I felt warmed and trusted. After discussing it with my family and husband, I decided to take risks to switch to John's company, Cross Country Mortgage.
John Gnisci, Amy Spencer, and Craig Natale are professional, compassionate, and enthusiastic about their job. I was very confident that I had made the very best decision to choose to work with John and his team. They are so kind and helpful not only on days but also late at night whenever I have a question; they are so attentive to answer and explain patiently. In addition, the interest rate I got offered was fair compared to my previous lender. John and his team did my loan process very quickly and accurately. I could successfully close my very first new construction house in the time the builder gave us. I was pleased and satisfied with John and his team's service. I will always recommend him to my friends, family, relatives, or whoever looks for a professional, trustworthy lender who will treat either his customer or everyone with respect and kindness.
I appreciate John and his team for their assistance with my loan process. I sincerely wish John, Amy, and Craig continued success in their future endeavors.