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State DirectoryAspen Dental
Book Appointments Online Anytime!
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Book Appointments Online Anytime!
Schedule AppointmentPhotos and Videos
Currently Open for Routine and Emergency Care
- HoursCLOSED NOW
- Regular Hours:
Mon - Thu Fri Sat - Sun Closed - Phone:
Main - 262-955-8550
Fax - 262-790-1261
- Address:
- 12455 W Capitol Dr Brookfield, WI 53005
- Links:
- Categories
- Dental Hygienists, Cosmetic Dentistry, Dental Clinics, Dentists, Implant Dentistry, Oral & Maxillofacial Surgery, Orthodontists, Prosthodontists & Denture Centers
- Services / Products
- Dentures, Denture Repairs and Relines, Denture Replacement, Cosmetic Dentistry, Dental Bridges, Dental Crowns, Dental Implants, Emergency Dental Care, Fillings, Oral Surgery, Root Canal, Tooth Extraction, Treatment of Periodontal Disease, Check-Ups, Now Offering Dental Implants in select locations
- Payment Options
- Brands
- Oral Health America
- Location
- Our office is open and offers a wide range of dental and denture services with skilled lab technicians that hand-craft, high-quality dentures.
General Info
Located in Brookfield, WI, Aspen Dental provides comprehensive and affordable dental services. Our offerings include dentures, dental implants, routine dental check-ups, dental bridges, dental crowns, veneers, and emergency dental care. We prioritize delivering the highest quality of dental care, aiming to enhance your oral health and smile. We gladly accept most insurance plans, ensuring accessibility to dental care. Book your appointment online with Aspen Dental today.
Contact Info
Reviews
My family and I have been going to this Aspen for the last couple of years. Even since our first experience with the receptionist and front desk personnel, we weren't impressed with the friendliness or even the professionalism. I do appreciate that every time we've gone the hygienists have been authentically nice, friendly, thorough, and knowledgeable. They're great. The dentist we saw was pleasant, perhaps superficially, but affable nonetheless. Visits leave my family with a figurative bad taste in our mouths because of the poor interaction with the receptionist and the impression that Aspen repeatedly tries to up-sale us on services and charge for services that we neither request nor receive. Beware that meeting with the sales manager entails of, mostly, a sales pitch reminiscent of a car dealership salesman. Those meetings left us feeling yucky. In fact, my family faithfully and regularly used to attend our 6 month dental appointments but have trailed off in these last couple years because this location is our provider and unsavory.
Here's how my visit on August 23, 2013 went:
Walked in behind another client. I waited patiently behind him as he signed in on the clipboard placed on the front desk where the receptionist, Amy, was sitting. As the man in front of me finished, and I began to sign in, I noticed she made no effort to break eye contact with the computer monitor in front of her or even mutter any sort of greeting or acknowledgement that we were there and standing directly in front of her. I had a seat and waited a few minutes before she called my name and had me walk up to the desk. She flatly stated that I owed a balance of $37 for a fluoride treatment while implying she wanted payment immediately. Caught off guard, I tried calling my mom to see if she could've been possibly referring to a previous visit or if fluoride was even desirable. Unable to reach mom, I concluded that Amy was referring to a charge for the current day's visit. I decided against the fluoride treatment and informed Amy. I was soon called back. My sister, who was there with me, walked up to the desk to confirm that I would not be receiving the treatment, that nothing was owed from a previous visit, and that I did not incur a charge. Snidely, Amy told her that it was noted in my chart. A few days ago, I received a bill for the same fluoride treatment I declined. The phone conversation, again with Amy, was unpleasant and she seemed to not believe that I was unjustly charged until she got my file and saw for herself. It was condescending.
I wish they understood that the experience at the front desk makes the first and last impressions, and their impressions are poor. That being said, we won't be returning this location or going to any other Aspen Dental because of the business model. Bottom line: they seem very oriented towards getting money out of patients. Not recommended.
Best dentist office ever! Dr. Samantha Pack and her staff are wonderful!