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Banfield Pet Hospital

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Veterinary Clinics & Hospitals, Animal Health Products, Pet Services

8537 W Grand River Ave, Brighton, MI 48116

810-229-5679

CLOSED NOW: 
Today: 8:00 am - 6:00 pm

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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
anonymous

09/27/14

i.e., A local favorite, or highly recommended becauseWe will no longer be going to Banfield when our current contract year runs out. We have been going there since the boys were 13 weeks old. They are almost 4 years old now. Since they lost a well qualified Vet and brought in 2 young (read inexperienced) vets instead, the quality of service has gone down. These 2 seem to be more intent on selling more services than actually taking care of your pet. One of my dogs has a cracked tooth that they would charge $700 to remove OR I could pay more on a monthly plan, $300 more per year, and pay only $200. Really? $500 to remove a tooth? Then, 1 of my dogs has extreme seasonal allergies. His throat gets infected and must be treated with steroids. This has been happening for a few years so we know exactly what it is. I took him in and asked for a prescription renewal that had worked the previous times and while I received the prescription I only received enough for half the length of time as before with the information that if it didn't work he would have to come back for Xrays that would cost $200. Needless to say, it didn't work. Almost cleared it but since the medication ran out so soon the infection came right back. I have already had his throat Xrayed at another Veterinary Clinic. Only cost $100. They will not accept my word that there is nothing there. So it has been over a month since his last round of Steroids that was insufficient and they agree with each other that they will not give the dog what he needs to make him well unless I agree to $200 for Xrays. His records are there. they just want to make more money and sent a sick dog home with no medication except take Benadryl for the allergies.....that won't help with the infection. I would not recommend this place. Both vets seem intent on selling products which make me think that maybe they are on commission?

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DETAILS
General Info
Located in the Cross Grand Plaza Shopping Center in Brighton’s PetSmart, the Banfield Pet Hospital in Brighton, MI, provides friendly and high-quality veterinary care for pet owners and their furry friends. Our animal clinic location is just down Grand River Avenue from Interstate 96, conveniently located for residents of Brighton and the surrounding areas. We’re pet people ourselves and know your pet is important to you. Our Brighton veterinary team provides a variety of general veterinary services for dogs and cats of all shapes and sizes. From routinely-recommended vaccinations and twice-yearly checkups to treating sickness or injuries, we believe your pet deserves nothing but committed care from a dedicated veterinary team.
Extra Phones

Fax: 810-229-5963

Hours
Regular Hours
Mon - Sat:
Sun:
Categories
Veterinary Clinics & Hospitals, Animal Health Products, Pet Services, Veterinarian Emergency Services, Veterinarians, Veterinary Specialty Services
Payment Options
Location
Brighton Mall
Provided by
Data provided by one or more of the following: Thryv, Data Axle, Yext.