Please note our privacy policy has changed. To view the policy, please go to https://corporate.thryv.com/privacy/

Details
Hours
Regular Hours:

Contact Info

Phone:

Main - 732-458-7000

Extra - 732-458-7001

Address:
1551 Route 88 Brick, NJ 08724

Reviews

Select your rating
Write a Review
Matt B.

01/13/16

Provided by YPmobile
4 Reviews4
1.0

Being a resident of brick New Jersey for over 13 years I have to say brick utility are a bunch of crooks. There shut off policy in general should be illegal. Recently they shut down the town of brick for small outstanding balances instead of offering them the opportunity to pay said balance is they forced them by having automatic shut offs. To make matters worse their policy is that when their henchmen comes to your door he doesn't collect money which forces you to go through the disconnection process thus tallying up a nice hefty $50 service charge despite wanting to pay there man at the door. Furthermore and even worse when you call to pay you would think they were with modern times and would take payment over the phone no you have to take a day off of work to then drive into their location where you're greeted by bullet proof glass a true sign of failed policy when you see bulletproof glass at your local water company... And pay them personally. And then it gets better! Then you can just forget about going back to work because they will now make you wait in the afternoon in a three hour window for their service man to turn around and come back and turn you back on... This policy is absolutely ridiculous and borderline illegal. This is a total shake down this is without a late notice or a disconnection notice.

But they are very comfortable and cozy with their Nazi like attitude about payment due to the fact that they're the only game in town and not even under the jurisdiction of the mayor rather their own trustees... Must be nice. They cost me a lost wages for a day to collect $200 that wasn't even due yet... Anyone else have problems with Rick utility? Feel free to contact me as I am submitting a case to my attorney pyramidRnR2000 @ aol.com

Was this Review helpful to you?0
Categories
Water Utility Companies, City, Village & Township Government, Utility Companies, Utility Contractors
Payment Options
discover, mastercard, amex, visa, all major credit cards, debit
AKA

The Brick Township Municipal Utilities Authority

Suggest an Edit
Are you the business owner?Claim This Business
Data provided by one or more of the following: Thryv, Data Axle, Yext.