Horrible!! If you are bringing your female cat in to be fixed be prepaired to pay the "in heat fee" no matter what. They will tell you time of paying your bill you had an in heat cat when you know that cat wasnt in heat. The person in front will tell you one thing then the one in back will lie and tell you another. They have no clue what to tell people about animals in heat other then they look for more ways to get more money out of you. For a low cost animal shelter, they sure do find ways to get more money out. Many people have told us not to go there and now we know why.