Went in there on a Saturday at about 12 p.m. I have been a regular customer for about 5 years. I asked to have my eyebrows done; the person at the door said 10 minutes. I sat down in the waiting area and I patiently waited. I read a book; time went on and an hour and a half later I finally left. No one asked me what I was waiting for, no one called my name, I think after about 30 minutes I was just really there to see if anyone was going to pay any attention to me. Very rude. There are plenty of places in the area. Go somewhere else.