This home health agency is a joke. They take 24 hour care patients and then cannot cover 24 hour care. They also take spanish speaking nurses and then had no nurses that spoke spanish. How can they give quality care if they cannot communicate? All they are interested in is making money, not about giving quality care. If you care for your loved ones, do not use Preferred Touch! Had to give a start rating in order to write review, but they are not worthy of even one star