Took my laptop to the Geek Squad because my laptop ws not getting any power. They told me that I had a bad dc jack and it would cost me around $200 to fix. I did want to spend that much money to fix a laptop that was over 2 years old. I was driving down Lumsden and saw Inrsite computers sign stating 'Free Computer Diagnostics'. I decided to get a 2nd opinion since it was free!! They called me the very next day and told me that my AC Adapter was bad and that I did not need to replace the DC Jack and it would only cost me $50 to get a new one. I am glad that I got a 2nd opinion and I saved $150 and my laptop works great. Thank you for your honesty. I definitely recommend them, they are honest and very nice. Thank You again. =)