I have taken my sheppard to this family run kennel several times now, and both of us love the place! It's was the first time that I took Scooby someplace and he didn't appear to be afraid. He walked right in and didn't growl at anybody, ears relaxed. When I pick him up, he's just fine. When you are away on vacation, the last thing you want to worry about is if your pet is being taken care of. There is no pretense here, the dogs don't get a message and foot rub - but they are taken care! The kennel spaces are nice and large and the place is clean and confortable. I love that place!