Customer service was off the charts. Had a problem with ants in my kitchen that I couldn't seem to get rid of, tried using sprays, traps etc. Finally gave Johnny B's a call and they were at my door within 24 hours. Haven't had a problem since. Nice to know I have an exterminator I can rely on to do a fabulous job and is a local guy as well. Have already recommended him to a few neighbors of mine in Southie.