General Info

K-PLAN TEL is headquartered in Brentwood, New York and serves a broad customer base across the nation. Their technological expertise and proficiency with NEC products has benefited business communication needs since 1976. Many of the K-PLAN TEL employees have been with the company for more than 10 years, Customer Service Department/Tech Support The K-PLAN TEL mission, to maintain superior customer service, is exemplified by personalized customer attention. Fast, convenient and timely service is the cornerstone of K-PLAN TEL's customer-focused approach. Our personnel not only provide expert knowledge, but are comprised of a team that understands the needs within the business community. We will work with you through the purchasing and delivery process to ensure your order suits your needs. We don't stop there though! Complimentary tech support is available for all customers, whether it's an installation question or general technical assistance. K-PLAN TEL diagnoses and repairs all equipment in-house with reliable, professional and friendly service.Thousands of replacement parts are available in our warehouse, and as an exclusive NEC dealer, we know NEC products. Our team provides timely service and all repairs are backed by a 180-day warranty. Certain repairs may not be offered by K-PLAN TEL. In these instances, we will notify the customer and upon approval, the equipment will be sent directly to NEC for repair.