General Info

Pinnacle Customer Solutions, also known as PCSI, offers inbound and outbound teleservices. Operational since 1994, it provides appointment setting, market research and product sampling solutions. The company offers lead generation, surveying, business-to-business marketing and customer acquisition services. Pinnacle Customer Solutions conducts a training program that focus on topics related to telephone presentation skills and role playing. The company also provides political polling and product sales solutions. Pinnacle Customer Solutions operate 24 hours a day. It additionally offers customer support, fundraising, and application and order capture services. The company plans, designs and executes outbound programs. Pinnacle Customer Solutions utilizes call center software and hardware and systems technologies.