I have always used Suburban, but can no longer trust them. When I left NJ on May 13th, I specifically asked if I could be picked up at 11:30 PM when I returned on June 6th. The driver told me to call a couple of days ahead to make arrangements, which I did. Dispatcher then told me they did not pick up after 11 PM. In the past I have been picked up after 11pm as I always take the red eye from Calif. Thankfully I was able to find a local cab company on the Internet who will pick me up.

I have always used Suburban, but can no longer trust them. When I left NJ on May 13th, I specifically asked if I could be picked up at 11:30 PM when I returned on June 6th. The driver told me to call a couple of days ahead to make arrangements, which I did. Dispatcher then told me they did not pick up after 11 PM. In the past I have been picked up after 11pm as I always take the red eye from Calif. Thankfully I was able to find a local cab company on the Internet who will pick me up.