General Info

For more than 20 years, Tele-Works has been one of the leading interactive voice response (IVR) solutions providers in North America. Located in Blacksburg, Va., the firm offers solutions, ranging from automated phone bill payments to building inspection scheduling and high-volume citizen alert systems. It has experience in areas, including animal control, courts parking, emergency management, human resources, housing authority, jail/corrections, real estate, libraries and recreation. Its list of certified partners includes Accela, Advanced Utility Systems, Cayenta Utilities, CRW Systems, Harris Computer Systems, Government Outreach, inHANCE, NorthStar and T2 Systems.