First of all, I should say that I did purchase a car from these guys because I LOVE the car, it was fairly priced and in mint condition. However, I do NOT love them or their manner of dealing with customers. I put a large down payment on the car, only to have them LOSE THE KEYS TO IT. I had to wait 3 extra days to get the car, during which I missed work twice as I could not find a ride. Then, when they finally got things together for me, they had to the nerve to refuse to discount me the remaining $90 because the car had "cost so much to get keys for". They were sexist in their approach to dealing with me and said "Sweetheart, we aren't making anything on it." Total lies. The car was at the top of KBB pricing. I was shocked by their rudeness and disregard for their customers. I was not even offered a refund for the cab fair or a rental during the three days I waited for them to get the keys. Ridiculous. I felt demeaned and ripped off. Don't waste your time with these guys.