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REVIEWS write reviewWrite a Review

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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
U
Unhappy customer

08/11/16

Provided by DexKnows
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Rip-off artsts

Do not go here. They are intent on extracting money from you with bogus services and products. Dr. Casaus is condescending and likes to keep people waiting to make herself feel important. Little integrity.

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D
Disappointed Customer

12/31/11

Provided by DexKnows
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TERRIBLE EXPERIENCE AND SERVICE

I agree with the first review. This company is run by idiots that have no professionalism and no work ethic. They run their business by taking advantage of hard working people and do not have any problem when it comes to charging up the bill for unnecessary and incorrect charges. The location is filthy and there were cockroaches crawling up the wall. The temperature was freezing in building and they did not seem to have heat in there even though it was snowing outside. They had us waiting like 2 hours to get seen and when we went back the doctor seemed rushed and not paying attention to our needs. They prescribed my husband the wrong prescription which made his eyesight worsen. Overall, this experience was by far the worst experience and we will definitely NOT return.

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C
Carolina

12/30/11

Provided by DexKnows
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still one star is waay too much !

people DO NOT visit or call or think of going to The Vision Stre on 140 E. US Hwy 550 Ste E in Bernalillo NM 87004... this place is SCUM... the doctor is an ignorant person who has no professionalism and no idea what the heck it is to run a business... They are obviously some idiots who purchased there so called "license" at a gas station or wal-mart.... DO NOT GO THERE they will take advantage of yuo (even though you have medicaid) !!

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I
ITI

03/10/10

Provided by DexKnows
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OVER BILLED NO FOLLOW-UP

This company over billed my insurance , and over billed me after I received my statement I was shocked...When I went to discuss this with the office manager , she said she would take care of it , well it has been more than a year now . I sent a letter to The Doctor / Owner and phone calls with no response to date.Be careful to get a firm written quote

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I
ITI

03/09/10

Provided by DexKnows
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" BE CAREFUL for OVERBILLING, OVERCHARGING , Half Truths

I went in to get glasses, they over billed me & my Insurance company. They also refused to refund the amount due to date. Dr.Casuas was sent a letter in the mail about this and several phone calls , no response to date.

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DETAILS
General Info
The Vision Store is an optometry center located in Bernalillo, NM. We are proud to offer our patients with top-quality eye care and service. With a skilled optometrist and a dedicated team of assistants, we offer a variety of eye health services. From routine eye exams and contact lens fittings, to glaucoma and macular degeneration treatment, we treat a number or eye issues. At The Vision Store, our products and services include, but are not limited to: Eye examinations Emergency eye care Bifocals and trifocals Progressive lenses Prescription sunglasses Polycarbonate safety lenses The Vision Store can meet all your optical needs. We also carry an impressive selection of stylish designer frames and are able to provide contacts on a same-day basis. Dr. Casaus usually recommends an annual eye exam to help you maintain the best vision possible and to monitor your ocular health. Call The Vision Store today to schedule an appointment!
Hours
Regular Hours
Mon - Tue:
Wed:
Thu - Fri:
Sat:
Social Links
Categories
Opticians, Contact Lenses, Eyeglasses, Medical Equipment & Supplies, Optical Goods, Optical Goods Repair, Optometrists, Optometry Equipment & Supplies
Services/Products
    Outside Prescriptions FilledVision CentersComputerized Vision TestingSame Day Glasses & Contact LensesGlaucoma TestingMacular DegenerationEye Muscle DisordersEye DisordersRetinal DisordersSports VisionOptometric PhysicianVisual Fields TestingIridologyAstigmatismLaser Surgery ConsultationFamily EyecareCorneal DisordersPediatric Eye CareEye ExamsNew Patients WelcomeRetinal DiseasesGradal TopMyopia TreatmentSports EyewearAnti-Reflective LensesLensesNon-Prescription LensesUsed EyewearBinocularsCustom EyewearPolarized Sun LensesLens CoatingsOxygen Permeable LensesOpera EyeglassesProgressive LensesSafety Eyewear
    Astigmatic LensesPrescription Ski GogglesBifocal Eyewear LensesChildren's EyewearWholesale EyewearSame Day Soft Contact LensesLineless Trifocal LensesReplacement EyewearPlastic LensesCustom LensesTrifocal LensesMagnifiersDesigner EyewearExtended Wear ContactsProtective EyewearUV Protective CoatingsDesigner FramesGas Permeable Contact LensesAquatic Goggles & MasksFashion EyewearContact LensesBudget EyewearPolycarbonate LensesLineless Bifocal LensesComputer EyeglassesEyeglassesCataract LensesGlassesSunglassesTrifocal Contact LensesBifocal Contact LensesLow Vision DevicesDisposable ContactsScratch Resistant LensesPrescription SunglassesSleep-In Contact Lenses
Payment Options
Brands
Fisher-Price, contact lenses, sunglasses
Other Information

Parking: Lot

Data provided by one or more of the following: Thryv, Data Axle, Yext.