Very nice company they came fast and solved my problem and had a $10 off coupon online. I am going to recommend them to all my freinds and family.

Very fast service and they come out at night and weekends and don’t charge extra that was nice. Also they sell a product that is good to keep the grease out of your kitchen line.

The office was so nice and got my job scheduled very fast they also sent me a plumber who could repair my faucet and snake my drain

They snake drains that others can not clear and they are reliable and have been around for a long time. The also give a military and senior discount to their customers.

The service tech just left my house and did a great job of clogging my kitchen sink. He arrived on time and gave me a military discount besides accepting my AMEX card.

I have been using them for many years without a problem and they sell a great drain maintainer product I use in between snakings

I called this Roto Rooter franchise to come to my home to fix a slow drain. Not only was the "plumbing expert" they sent unable to clear the pipes, he also left my tub in disrepair and filled with brown, rusty water. Worse yet, the tub became completely backed up and did not drain at all after he left. I was charged $191.93 for what amounted to nothing more than a failed attempt at snaking my drain, as well as leaving me in a worse position.

I spoke to the franchise owner, Jack Branciforte, about my unsatisfactory experience. Jack's customer service skills are non-existent, marked by abruptness and an overall rude tone. When I told him I was unhappy with the condition in which his worker left my bathroom, Jack told me it was “unfortunate” that I had a clogged drain and he couldn't do anything to help me.

Do yourself a favor and go elsewhere for your plumbing needs.

Roto Rooter came to my sister's home in Alpine and they were very Fast and very Clean - when they snaked our septic tank line. The last company was not clean - I will only use Roto Rooter now.

They went to my rental property in Paterson and cleared a sewer line that 3 other companies could not thanks Roto Rooter!

They went to my mom's house yesterday and did a great job fixing a faucet my friend could not fix - they also gave her a senior discount - I only use Roto Rooter and only recommend them also - Thks!

They came to my rental house in northern nj and installed a toilet for 1/2 the price of their competitors. I would recommend them to all landlords!

Awful service. They came to snake out my sewer pipe, and within 34 days the pipe was backed up and flooded my brand new basement. The supervisor showed no sympathy, and was extremely nasty on the phone. He said they would not come back because I only have a 30 day guarantee. (Offered me a 10% discount to come again).



I wish I had read all the negative reviews before calling them. Hopefully, others don't make the same mistake.

They came to the house very fast and honored the $99 coupon I found on their website - Thanks Roto Rooter!