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Carpet Liquidators
12515 116th Ave NE, Kirkland, WA 98034
Tile And Design Services.
- HoursCLOSED NOW
- Regular Hours:
Mon - Fri Sat Sun Closed - Phone:
Main - 425-882-0707
- Address:
- 12200 Northup Way Bellevue, WA 98005
- Email:
- Link:
- Categories
- Tile-Contractors & Dealers, Stone-Retail
- Payment Options
- Location
- Smith & Kawken Plz
- Neighborhood
- Wilburton
General Info
Pratt and Larson is a retail and wholesale showroom servicing clients with any type of project no matter how big or small. Our goal here at Pratt and Larson is to make your tile buying experience smooth and enjoyable from start to finish. With our unique ability to work with homeowner's directly paired with excellent customer service and product experts Pratt and Larson will collaborate with you on your project from beginning to end to come up with a timeless design that you can enjoy for years to come. With the largest selection in the Pacific Northwest from product all over locally and internationally, this is a fraction of what we have to offer. Please contact us if you do not see what you are looking for from the categories shown above. We would love to hear from you. Our collective experience and expertise means finding the right product for the right project and budget.
Contact Info
Reviews
We recently purchased some great tile at Pratt and Larson and the service was great and the tile was beautifully crafted. Two things amazed me. First, the tile was made in America. Portland, Oregon to be exact. Second, the two previous, bad reviews. Our experience was just the opposite.
Pratt and Larson has a wide array of the most beautiful tile you have ever imagined. The showroom is palatial and fantastic. You will leave wanting to tile everything.###However, recently I had the opportunity to work with them on a kitchen remodel. The customer service was absolutely the worst I have ever experienced. They routinely did not return calls nor emails. They were impossible to place an order with and when there was a mis-order due to their ineptitude, they were missing in action.###Find the tile you want there, their selection is extensive and then find it ANYWHERE else.
Unfortunately, P&L is the exclusive dealer in Washington for the brand of tile we wanted. So, using the power of the internet, we buy the tile from dealers in other states (it all gets shipped to you anyway and you have to pay shipping regardless). We had extreme difficulting getting them to return calls, email, or any other communication. The miscommunication caused our order to be wrong, shorting us about 20 tiles and requiring an additional order (out of state). These tiles were hand painted, so getting the second order to match wasn't guaranteed. And of course, we paid a premium price for this level of service. In fairness, our order was only about 3k, which is small beans in Bellevue. So, I can understand, but was still disappointed.