We've been going to Lum's for years and until tonight had never had a complaint. I have an altered stomach and am unable to eat more than a cup of food at a time. Knowing that, I probably shouldn't have ordered the buffet, but it looked good and even Golden Corral will let you take home your leftovers. I half filled a plate and got a bowl of soup. I was able to actually eat the bowl of soup and a few bites of baked apples. The hostess gave us a takeout bowl, so I figured it was ok to fill it before we left. I wasn't trying to hide it. Because the waitress saw me fill it, she wouldn't let me take my leftovers without an additional charge. I told her to throw it all away. Because we were treated so poorly, we will never go back. Of you expect to be treated fairly, and like to receive food value for your money, don't go to Lum's. I paid $12.95 for a bowl of soup and it wasn't that good.