I was referred to Dr. Vicik by my gp, I really did not know what to expect. What a pleasant surprise, he is very friendly, easy to talk to, he doesn't rush you, very willing to offer you samples, followed up with biopsy results by faxing them to my oncologist @ Siteman in a very timely manner. But, before I was able to meet the Doctor of course you deal with the office staff and nurses. Again, a very nice, professional group, the office staff really works with you to accomodate your needs as well in scheduling an appointment, They do not put you on hold for extended period of time. (something I hav experienced with some docs). In every aspect of Dr. Vicik I highly recommend him.