Archway Heating and Cooling is awesome!!! (Jun 2024)

It’s funny how we freak out when we lose precious comforts that we sometimes or usually take for granted, i.e. electric, gas, heat, water, internet, or our air conditioners, etc. Sigh.
I called Archway for an annual service check June 13th. After adding some R22, Brandon mentioned that my Trane A/C unit is 16 years old and since it wasn’t operating at its peak and needs a part, that it may be time to replace said A/C. (By the way, I hired Archway 16 years ago to install my awesome Trane unit.)
Unfortunately it was a 95 degree day (with seven more 90 degree days to follow.) Guess what, I foolishly ignored Brandon’s advice and the A/C coils froze that night and the inside house temp rose to almost 80 degrees.
Karen came out that same afternoon to evaluate the existing equipment, offered a few options (within my budget), explained in detail each option feature, how Archway’s replacement process will be done and worked up the paperwork, all in less than an hour. I was so relieved that the new A/C contract was priced within my budget. She never used high-pressure tactics, which is refreshing in today’s competitive market. I really appreciate the way Archway treats its customers with respect and the utmost understanding with the loss of cooling in the hottest days. It’s apparent that they have high standards of outstanding customer service for their family owned company.
Rick and Tom removed, replaced and tested the new units swiftly. They cleaned up their work areas and left at about the three hour mark. The house is cooling down and I’m very happy.
Archway is a company that takes pride in the products they sell and their installation and maintenance teams. I will continue to recommend and rely on Archway for my heating and cooling needs, always.
Don't hesitate to use their services. They are a great, professional business.

Archway is fantastic and the best there is. They send a Professional Cost Estimator (free) to your home, to get a written estimate. Superb. They are fiercely competitive to gain your business with honest pricing. They send a team of 2, who replace and install New HVAC in your home. It was 5 hours at my house. They do high quality work, the very best for HVAC installations. They faithfully serve the people of Belleville & St Clair county. They earn 5 stars for great work.

Donald in Shiloh IL

I was focused on energy efficiency when purchasing my Trane system through Archway Cooling and Heating.

The staff at Archway Cooling & Heating kept my entire house neat and clean. They had a great trane reputation.

We found Archway Cooling & Heating from previous advertisement. They completed our work in a timely manner.

We had heard about Archway Cooling & Heating from a past experience. We are overall very satisfied with Archway.

Archway Cooling & Heating had staff that was very friendly. I intend to have all future work performed by them.

Archway Cooling & Heating is an excellent company. There workmanship is awesome and I highly recommend them!

I highly recommend the services of Archway Cooling & Heating to all my friends.

I have had a great experience working with Archway, beginning with the professional office staff as well as the professionals who installed our new system.

The staff is courteous and friendly. I as satisfied with the work they did and I would definitely recommend them to my friends and family.

They took the time to review all of my current equipment as well as identify improvements. All of my questions and concerns were answered. I would definitely recommend them to my friends and family.

Archway Cooling and Heating is the most honest, trustworthy, and their service is always appreciated. They will always be welcome in our home

Since the installation that Archway did for us, our home has been extremely comfortable and the system so quiet.

The guys at Archway have always shown up on time for me and were very courteous and accurate with time estimates.

I would highly recommend Archway Cooling & Heating to anyone. They do great work and are always very friendly.

It has only been a little over a week since the installation and we are pleased with how quiet the system is when it is running.

The staff at Archway Cooling & Heating are very friendly and I intend to have all of my future work performed by them.

Archway does an excellent job. They did a great job to ensure all my needs were met and questions were answered. Service was excellent as well.

Everyone at Archway Cooling & Heating from answering the phone to people who put it in were wonderful. They were friendly and cared about us. You dont find that value much anymore.