Ok where do you want me to start, Their Prices Sucks for trade-ins or selling too them also, they ripe you off, the games are not in a location so you find them easily, atleast make the store bigger so you can have more space to see what your buying (the covers of the case's and the stands) make selction of genre like Action games, drama games etc. But The Service's and the people are the only thing that is keeping the place running, They are the only thing i like from gamestop!